Table of Contents

1. Where can I find program updates?
2. How do I transfer data to a new computer?
3. Why are my drop-down lists empty?
4. Why am I receiving an error: Advantage can not find an index...?
5. How do I delete old records from last year?
6. What if I still have questions?

Where can I find program updates ?

• Program updates are available on the Tracker Updates page.

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How do I transfer data to a new computer ?

1. Save your data to a diskette using the File|Save command in Tracker on your old computer.
2. Install Tracker on your new computer.
3. Install any Tracker Updates on your new computer.
4. Open the data file from your diskette using the File|Open command in Tracker on your new computer.

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Why are my drop-down lists empty ?

• Most likely, your index files are out of date. Use the Help|Index Tables command to re-index your files.

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Why am I receiving an error: Advantage can not find an index... ?

• Most likely, your index files are out of date. Use the Help|Index Tables command to re-index your files.

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How do I delete old records from last year ?

• Use the Help|Empty Databases command. You will be prompted to save your data, before any information is erased. Requisition information is not removed by this command. You will need to manually delete any old requisition records.

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What if I still have questions ?

• If you can not find the answer to your questions in your user's guide or this FAQ, please e-mail tracker@erma.com for further assistance.

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